In a Shulani formal apology, the offending party kneels in silence, hands in lap, eyes cast down while the offended speaks their mind. When the offended party feels ready to forgive the other, they tell them to stand and the offense (no matter what it is) is put to rest and everyone moves on. For small things, the traditional response was to say, “Get up. It’s not your fault.” If the offended party cannot find their way to forgiveness within a reasonable amount of time, they tell the party to stand, and that they will let them know when they are forgiven.